Privacy Policy

This policy explains how Taplo handles personal data when you use our website (taplo.app) and desktop application. It is intended to be clear and transparent; if you need advice for your organisation, consult a qualified legal professional.

1. Who we are

Taplo (“we”, “us”, “our”) provides a desktop application for recruiters to manage interviews, calendar reminders, recordings, and AI-assisted write-ups. The service is operated from Sweden.

For privacy-related questions or to exercise your rights, contact us at gerald@taplo.app.

2. What this policy covers

This policy applies to personal data processed when you visit our marketing site, download the app, create an account, connect integrations (such as calendar providers), or use Taplo’s features. It does not cover third-party websites or services you access outside Taplo.

3. Data we collect

Depending on how you use Taplo, we may process:

• Account and contact details: such as name, email address, and billing information if you subscribe to a paid plan.
• Calendar and meeting metadata: event titles, times, attendees, and related information when you connect Google Calendar, Microsoft Outlook, or similar services.
• Interview content: audio recordings, transcripts, notes, job descriptions, candidate or role context you provide, and AI-generated summaries or reports.
• Usage and technical data: app version, device/OS type, logs, crash reports, and approximate usage metrics to keep the service reliable and secure.
• Website data: necessary cookies so taplo.app can work, your cookie choice stored on this device, and optional cookies only after you accept.

Some data is stored locally on your device; other data is sent to our servers or trusted processors when a feature requires it (for example, transcription or cloud sync).

Cookies

taplo.app uses necessary cookies so the site can work. Optional cookies, if we add them, run only after you accept in the cookie banner. Your choice is stored on this device. To choose again, clear site data for taplo.app and visit the site once more.

4. How we use your data

We use personal data to:

• Provide, maintain, and improve Taplo’s features;
• Sync calendars, send reminders, and process recordings;
• Generate transcripts, summaries, and client-ready outputs;
• Process subscriptions, invoices, and customer support;
• Detect abuse, fraud, and security incidents;
• Comply with legal obligations and enforce our terms.

We do not sell your personal data. We do not use interview recordings or transcripts to train general-purpose AI models for unrelated products unless we clearly tell you otherwise and you agree.

5. Legal bases (EEA/UK users)

If you are in the European Economic Area or the UK, we rely on one or more of the following legal bases under the GDPR:

• Contract: processing needed to deliver the service you signed up for;
• Legitimate interests: for example, securing our systems, improving the product, or communicating about your account, balanced against your rights;
• Consent: where required, such as optional marketing emails or certain integrations you enable;
• Legal obligation: where we must retain or disclose data by law.

6. Recording interviews and consent

Taplo can record conversations during interviews. You are responsible for obtaining any legally required consent from participants and for complying with employment, privacy, and wiretapping laws in your jurisdiction. We provide tools; we do not decide whether recording a specific meeting is lawful for you.

7. Third-party processors

We use carefully selected service providers who process data on our instructions, such as:

• Cloud hosting and infrastructure (for example, application hosting);
• Calendar APIs (Google, Microsoft) when you connect your account;
• Meeting capture and transcription partners (for example, Recall.ai);
• Anthropic to analyse transcripts and generate text;
• Payment processors if you purchase a subscription;
• GitHub for distributing desktop installers from our releases page.

These providers have their own privacy policies. We require them to protect data under contractual terms appropriate to the service.

8. International transfers

Your data may be processed in Sweden, the EU, or other countries where our processors operate. When data is transferred outside the EEA/UK, we use appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) where required by law.

9. Retention

We keep personal data only as long as needed for the purposes described above, including while your account is active and for a reasonable period afterward for backups, disputes, and legal compliance. You may request deletion subject to exceptions (for example, ongoing billing records or legal holds).

10. Security

We implement technical and organisational measures designed to protect personal data, including encryption in transit where supported, access controls, and monitoring. No method of transmission or storage is 100% secure; you should also protect your device and account credentials.

11. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is based on consent, and lodge a complaint with your local supervisory authority (in Sweden: Integritetsskyddsmyndigheten, IMY).

To make a request, email gerald@taplo.app. We may need to verify your identity before responding.

12. Children

Taplo is a business tool for recruiters and is not directed at children under 16. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this policy from time to time. We will post the revised version on this page with an updated “Last updated” date. Material changes may also be communicated in the app or by email where appropriate.

14. Contact

Questions about this Privacy Policy: gerald@taplo.app.